Reaching the Unbanked in Emerging Markets – Strategies to Expand Financial Access in Underserved Regions Through Innovation, Policy, and Local Engagement (C131-I)

This course teaches you how to design and implement strategies to reach unbanked populations in emerging markets. You’ll gain: Unbanked Landscape Understand barriers: geography, identity, literacy, trust, and infrastructure Learn global benchmarks: World Bank Findex, GSMA Mobile Money, UN SDGs Explore regional case studies from Africa, Asia, and Latin America Strategy & Delivery Define outreach models: mobile money, agent banking, cooperatives, and digital wallets Manage stakeholder mapping, partnerships, and last-mile delivery Coordinate with regulators, telcos, NGOs, and fintechs Monitoring & Impact Track access, usage, and financial health metrics Build dashboards, surveys, and reporting frameworks Support donor reporting, ESG disclosures, and SDG alignment Integration & Governance Align programs with AML/KYC, consumer protection, and data privacy laws Embed gender equity, youth access, and rural outreach into program design Monitor compliance, risk, and institutional sustainability Tools & Platforms Use platforms like M-Pesa, Wave, Airtel Money, Mojaloop, and GSMA APIs Automate onboarding, scoring, and transaction monitoring Monitor dashboards, alerts, and inclusion KPIs Strategic Impact Improve access, resilience, and economic participation Reduce poverty, informality, and financial exclusion Support ESG goals, inclusive growth, and sustainable development