CATEGORY:
EU DORA Corrective & Preventive Actions
CAPA-48 – Exit Strategy and Substitution Failures
Course Access: Lifetime
Course Overview
When a control fails in the governance domain, supervisors expect more than a technical fix: they expect governance, evidence, and repeatable effectiveness. This course focuses on governance after ICT control failures and uses realistic failure patterns to guide learners through impact assessment, root cause discipline, and remediation design.
It differentiates immediate corrective steps from longer-term preventive strengthening, including governance escalation, CAPA register discipline, and closure gating. Learners build a defensible closure file with approvals, objective artefacts, and re-test results. The outcome is a practical method to reduce recurrence risk, improve supervisory confidence, and demonstrate operational resilience maturity in regulated environments. Practical examples are used throughout the course to illustrate how organisations typically fail in this area, such as incomplete remediation plans, poorly defined ownership, or evidence that cannot be reproduced during inspections.
The course explains how these weaknesses are identified during audits, supervisory reviews, or testing exercises, and how they translate into concrete findings. Learners work through realistic remediation scenarios, including how to prioritise actions based on criticality, how to document decisions in a way that can be reconstructed months later, and how to demonstrate that preventive measures remain effective after organisational or technical changes.
Objectives:
In this course, you should learn to:
- Explain supervisory expectations after failures in exit strategy and substitution failures.
- Perform a proportionate root cause analysis linked to exit runbooks.
- Design corrective actions that eliminate the confirmed deficiency.
- Define preventive measures that strengthen substitution feasibility and reduce recurrence.
- Prepare closure evidence including validation results and approvals..
Why is this masterclass essential?:
Post-failure CAPA course to remediate exit strategy and substitution failures, with strong evidence and validated preventive strengthening.
Audience:
- Board Members
- Senior Management
- CIO and CISO
- IT Risk
- IT Operations
- Security
- Data Office
- Internal Audit
- Vendor Management
Duration:
120 minutes