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Following a documented failure related to backup and recovery evidence failures, organisations must execute CAPAs with urgency and precision. This course walks through intake and triage, the selection of corrective actions that directly remove the weakness, and preventive actions that address systemic contributors. It provides concrete guidance on evidence retention, closure governance, and inspection pack structure, and explains how to structure evidence so that closure decisions remain defensible under inspection. Learners also cover accountability, timeline management, and escalation for delays or recurrence.
 
The course ends with a sustained effectiveness approach using monitoring, periodic review, and independent validation. Practical examples are used throughout the course to illustrate how organisations typically fail in this area, such as incomplete remediation plans, poorly defined ownership, or evidence that cannot be reproduced during inspections. 
 
The course explains how these weaknesses are identified during audits, supervisory reviews, or testing exercises, and how they translate into concrete findings. Learners work through realistic remediation scenarios, including how to prioritise actions based on criticality, how to document decisions in a way that can be reconstructed months later, and how to demonstrate that preventive measures remain effective after organisational or technical changes.

Objectives:

In this course, you should learn to:

  • Assess impact and criticality when backup and recovery evidence failures fails.
  • Identify common supervisory findings linked to weak CAPAs.
  • Implement remediation steps addressing inspection pack structure and control drift.
  • Establish accountable ownership and RACI for closure.
  • Use re-testing and monitoring to prevent recurrence.

Why is this masterclass essential?:

Turn findings on backup and recovery evidence failures into a defensible CAPA plan with validation, escalation, and sustained effectiveness.


Audience:
  • Board Members
  • Senior Management
  • CIO & CISO
  • ICT Risk
  • IT Operations
  • Security
  • Data Office
  • Internal Audit
  • Vendor Management

Duration:

120 minutes


Course Duration: 36
Skill Level: Bundle of Full Courses
Number of Courses: 3
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