Recent Posts
Leading High-performance Virtual Teams
Product Price:- $ 99.00 USD
Language:- English
Overview/Description
Virtual teams are emerging as the basic unit for conducting business in the 21st century. Virtual communication networks have made virtual teams possible, while globalization has made them a necessity. Leading virtual teams presents new challenges to leaders and managers. Virtual team leaders must find ways to successfully manage...
Leading High-performance On-site Teams
Product Price:- $ 99.00 USD
Language:- English
Overview/Description
Successful on-site teams are characterized by clear direction, team member trust, and effective communication and conflict-resolution strategies. In the early stages of team development, leaders must set up structures and processes that support the development of these team characteristics. This course offers strategies for leading...
Leading Generations X and Next
Product Price:- $ 99.00 USD
Language:- English Overview/Description This course deals with the characteristics and needs of the two youngest generations in the work force–Generations X and Next. These two generations have quite different attitudes toward work and career development. The first lesson identifies the needs of younger people with regard to their unique position in modern markets,...
Leading from the Front Line Simulation
Product Price:- $ 99.00 USD
Language:- English Overview/Description In this simulation, you will be tasked with serving as a networker, dealing with the issues that arise when informal leaders take the initiative and lead from the front line. As the Manager for the Customer Service Team for Cross & Witherson, Unlimited, you have been made aware of a growing problem with product returns....
Leading Change from the Front Line
Product Price:- $ 99.00 USD
Language:- English Overview/Description Have you ever wanted something at work to change, but no one ever addressed the issue, so you just put up with it? Maybe you didn’t bring it up because you thought you were the only person who didn’t like it. Maybe you didn’t want to make a fool of yourself by making it an issue. Or maybe you thought your boss...
Leading by Enabling
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIn this course, you’ll learn how to enable your employees by providing more choices and fostering competence. You’ll understand why offering visible support to your people makes them able to “make the call” when necessary. This course will also assist you in discovering common aspirations, improving your...
Leading an Effective Business Meeting
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionSince there are more than 11 million meetings held every day in the United States, there is a good chance that your life is full of meetings. There is a general agreement among business professionals that most meetings are not well run. They often waste your time, drain your energy, seem to have no purpose, and bear few positive...
Leading A Customer-Focused Team
Product Price:- $ 99.00 USD
Language:- English Overview/Description The quality of your customer service is in the hands of the people who deliver it. As their leader it’s your responsibility to give them the direction, resources, and support they need to succeed. This course shows you how to work with them to create a customer-focused environment that fulfills customers’ expectations...
Leadership Development for Technical Professionals
Product Price:- $ 99.00 USD
Language:- English Overview/Description Managers must direct the activities of workers to address tactical or short-term issues while still maintaining a vision of the strategic or long-term goal. Therefore, the skills needed for an effective leader are varied and complex. For you, the technical professional, this means evaluating your current leadership skills. It...
Leadership Communication Skills
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIn this course, you will learn what the requirements of leadership are, how to communicate your suitability for the role, and how to communicate with those you lead. Leadership is not the same as management. Unlike management, leadership does not require formal recognition of authority. However, it does place other requirements...
Leadership and Management Simulation
Product Price:- $ 99.00 USD
Language:- English Overview/Description Specializing in the film and television industries, Limelight Connections is a web-based, career-search company headquartered in Los Angeles, California. As part of the marketing team, you have been with Limelight for just under two years. Your dedication, industry knowledge and hard work have paid off, recently earning you a...
Leadership and the Knowledge Worker
Product Price:- $ 99.00 USD
Language:- English Overview/Description What are your company’s most valuable assets? For many of today’s companies, it’s the knowledge and experience of their workers. Does your company know how to best use this intellectual capital? Is your company a nurturing environment for knowledge workers? In this course, you’ll learn about intellectual...
Leadership and Change
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionTake a minute to think of people whom you consider to be exemplary leaders–people who led their organizations to greatness. What are the events or actions that led you to believe these leaders were exemplary? Was it the development of a new product, the revival of a failing business, or perhaps the start-up of an entrepreneurial...
Leadership
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionLeadership is fundamental in driving quality in an organization. A good leader’s actions and words filter down to all organizational levels to create a quality culture. The concepts of organizational leadership are built on a foundation of core business elements. A clear understanding of these elements is key in developing...
Lawsuits and Negotiations
Product Price:- $ 99.00 USD
Language:- English Overview/Description This course discusses the legal process of litigation and other out-of-court negotiations that are used to settle business disputes. In addition, this course treats the decision to sue much like other business decisions and offers criteria that management can use to perform a cost-benefit analysis. It begins by presenting proactive...
Launching Successful Virtual and On-site Teams
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionOne factor that defines team success is the way in which a team is launched. Quickly moving an on-site or a virtual team into high-performance mode takes planning, strategizing, and a seamless launch. In this course, you’ll learn techniques for setting up a successful team that can be applied to an on-site or a virtual environment....
Knowledge as Strategy: Performance Improvement
Product Price:- $ 99.00 USD
Language:- English Overview/Description In the 21st century–the Knowledge Age–corporations will see workers as intellectual capital. Workers themselves, rather than just information, will become the resources that allow organizations to respond quickly and effectively to rapid change. Learning is at the core of these demands–whether it’s learning...
Knowledge as Capital
Product Price:- $ 99.00 USD
Language:- English Overview/Description Times are changing. No longer is a company valued on just its physical assets and income streams. A quick look at many Internet focused organizations points to a basic fact: There is a new kind of asset being valued in our economy. That asset is knowledge, the intellectual capital of the organization. The high potential return...
ITIL V3 Foundation Syllabus v4.2: Service Transition Processes and Principles
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIT organizations need to transition their service designs into operations. Service Transition processes are important to provide companies with information to ensure that their service design solutions will achieve their expectations. This course will help learners understand Service Transition processes. This course will assist...
ITIL V3 Foundation Syllabus v4.2: Service Strategy Processes
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIn order to decide the best path for an IT service organization to grow, service providers need to develop a strategy to maintain an advantage over their competitors. This course details the processes that affect Service Strategy. This course will assist the learner in preparing for the ITIL® V3 Foundation Level certification....
ITIL V3 Foundation Syllabus V4.2: Service Strategy Fundamentals
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIT organizations face a variety of challenges to maintain a strategic advantage over their competitors. Within IT Infrastructure Library (ITIL®), Service Strategy is a phase of the Service Lifecycle that helps IT organizations create value for their organizations through their service assets. This course examines how value...
ITIL V3 Foundation Syllabus v4.2: Service Operation Processes
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIT organizations need to ensure that their services are operating properly. Service Operation processes are important because they enable organizations to correctly perform, manage, and control their day-to-day operations. This course is intended to help learners understand the Service Operation processes within the ITIL®...
ITIL V3 Foundation Syllabus v4.2: Service Operation Principles and Functions
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIT organizations must manage their day-to-day service operations according to their business objectives, so that their services are aligned with their business needs. Within the IT Infrastructure Library (ITIL), Service Operation is a phase of the Service Lifecycle that helps IT organizations manage their daily operations to provide...
ITIL V3 Foundation Syllabus v4.2: Service Design Processes
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIT organizations require information to create the design specifications necessary to provide IT services to their customers. Service Design processes are important because they provide organizations with information that will affect their decisions on designing solutions for new or changed services. This course is intended to...
ITIL V3 Foundation Syllabus v4.2: Service Design Fundamentals
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIT organizations must design their services according to their business objectives, thereby aligning those services with their business needs. Within ITIL®, Service Design is a phase of the Service Lifecycle that helps IT organizations create the design specifications to provide these IT services. This course will assist the...
ITIL V3 Foundation Syllabus v4.2: ITIL and the Service Lifecycle
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionOrganizations that provide IT services to internal or external customers need to provide excellent services to enhance value to the organization. The IT Infrastructure Library (ITIL®) can help organizations achieve these goals and increase external and internal customer satisfaction. To be successful, an organization needs...
ITIL V3 Foundation Syllabus v4.2: Continual Service Improvement Fundamentals
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIT organizations should incorporate service improvement continually throughout the lifecycle of every service they provide to their customers. Within ITIL, Continual Service Improvement (CSI) is a phase of the Service Lifecycle that provides IT organizations the tools and processes necessary to continually improve their services....
ITIL V3 – Service Transition Processes and Principles
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIT organizations need to transition their service designs into operations. Service Transition processes are important to provide companies with information to ensure that their service design solutions will achieve their expectations. This course will help learners understand Service Transition processes.
Target AudienceFor information...
ITIL V3 – Service Strategy Processes
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIn order to decide the best path for an IT service organization to grow, service providers need to develop a strategy to maintain an advantage over their competitors. This course details the processes that affect Service Strategy.
Target AudienceFor information technology managers and support personnel who seek to improve and...
ITIL V3 – Service Strategy Fundamentals
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIT organizations face a variety of challenges to maintain a strategic advantage over their competitors. Within IT Infrastructure Library (ITIL), Service Strategy is a phase of the Service Lifecycle that helps IT organizations create value for their organizations through their service assets. This course examines how value is created...
ITIL V3 – Service Operation Processes
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIT organizations need to ensure that their services are operating properly. Service Operation processes are important because they enable organizations to correctly perform, manage, and control their day-to-day operations. This course is intended to help learners understand the Service Operation processes within the ITIL Service...
ITIL V3 – Service Operation Principles and Functions
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIT organizations must manage their day-to-day service operations according to their business objectives, so that their services are aligned with their business needs. Within the IT Infrastructure Library (ITIL), Service Operation is a phase of the Service Lifecycle that helps IT organizations manage their daily operations to provide...
ITIL V3 – Service Design Processes
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIT organizations require information to create the design specifications necessary to provide IT services to their customers. Service Design processes are important because they provide organizations with information that will affect their decisions on designing solutions for new or changed services. This course is intended to...
ITIL V3 – Service Design Fundamentals
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIT organizations must design their services according to their business objectives, thereby aligning those services with their business needs. Within ITIL, Service Design is a phase of the Service Lifecycle that helps IT organizations create the design specifications to provide these IT services.
Target AudienceFor information...
ITIL V3 – ITIL and the Service Lifecycle
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionOrganizations that provide IT services to internal or external customers need to provide excellent services to enhance value to the organization. The IT Infrastructure Library (ITIL) can help organizations achieve these goals and increase external and internal customer satisfaction. To be successful, an organization needs to have...
ITIL V3 – Continual Service Improvement Fundamentals
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIT organizations should incorporate service improvement continually throughout the lifecycle of every service they provide to their customers. Within ITIL, Continual Service Improvement (CSI) is a phase of the Service Lifecycle that provides IT organizations the tools and processes necessary to continually improve their services....
IT Project Leadership, Authority & Accountability
Product Price:- $ 99.00 USD
Language:- English Overview/Description Have you ever worked on a project where many assignments were over budget? Are you looking for new ways to motivate and inspire your project team? This course will provide you with leadership skills and techniques to provide legitimate motivation to your project team that will soon have you seeing better results. In addition,...
IT Challenges: Present and Future
Product Price:- $ 99.00 USD
Language:- English Overview/Description With every improvement in information technology comes new challenge. Whether trying to upgrade systems, enhance e-commerce opportunities, or simply make projects more successful, your job as IT manager is to avoid the pitfalls inherent in each task. Meanwhile, new and demanding responsibilities are on the horizon for governance,...
Investment Project Analysis and Selection
Product Price:- $ 99.00 USD
Language:- English Overview/Description Don’t be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will learn how to choose corporate projects based on the different project analysis models and advanced analysis...
Inventory Management
Product Price:- $ 99.00 USD
Language:- English Overview/Description In today’s economy, companies must be able to move large quantities of product quickly to locations across the globe. Overnight delivery methods have drastically altered customers’ expectations regarding delivery times. Lead times of four to six weeks are no longer acceptable. In light of these changes, effective...
Introduction to Work Force Generations
Product Price:- $ 99.00 USD
Language:- English Overview/Description Why do people seem so different in what they value, how they live, and how they behave at work? The worlds your co-workers grew up in may have been very different. There are four generations interacting in the work world of today: the silent generation, baby boomers, Generation X, and Generation Next. The differences among these...
Introduction to Six Sigma for Champions
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionWhen launching General Electric’s quality effort in 1995, Jack Welch, the then chairman and legendary champion for the cause of Six Sigma, strongly encouraged his chief employees to become “passionate lunatics” about Six Sigma. Welch’s adoption of Six Sigma, and General Electric’s ensuing success,...
Introduction to Six Sigma
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionThere has been an increased interest in Six Sigma in recent years. But what is Six Sigma? This course will introduce you to the foundational concepts of the Six Sigma philosophy and process. It will help you successfully participate in your organization’s Six Sigma program. First, you will learn how poor quality harms your...
Introduction to Requirements Planning
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionBusiness analysts must plan and closely manage requirements for projects in accordance with existing standards in their organizations. They must identify key roles and stakeholders, decide on a work division strategy, identify requirements activities and requirements risk, and manage project scope. This course will examine the...
Introduction to Project Process Groups and Initiating a Project
Product Price:- $ 99.00 USD
Language:- English Overview/Description In a relay race, the baton handoff from one runner to the next has a dual purpose. For the first runner, the handoff represents the end of his phase of the race. For the second runner, the handoff represents the beginning. The baton handoff is both a result and an input. In any project, there are many baton “handoffs”...
Introduction to Program Management
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionThe relationship between program and project management can be thought of in terms of climbing a ladder. Program management is the subsequent rung after project management. For example, project managers regularly balance many projects with varying deadlines and responsibilities – all at the same time. In a similar way, program...
Introduction to Program Management
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionProject managers are often tasked with managing multiple concurrent projects – but what about managing multiple programs? When in a program environment, the processes differ from traditional project management. This course explains the key terms and themes of program management. It also introduces theories that are recognized...
Introduction to Product Management
Product Price:- $ 99.00 USD
Language:- English Overview/Description Do you have an abiding interest in planning, forecasting, and marketing a product or product line? Are you new to the field of product management? Or have you just been hired as a product manager? In this course, you’ll learn strategies and techniques to help you build a foundation for understanding product management....
Introduction to Portfolio Management
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionPortfolio managers have a great deal of responsibility within an organization; not only do they have to be mindful of individuals responsible for managing portfolio components, but they also have to be mindful of executive management, which sets the strategy. All the project managers within the portfolio might think that their...
Introduction to Online Branding
Product Price:- $ 99.00 USD
Language:- English Overview/Description Are you thinking about moving a product into the e-marketplace; that is, sell it on the Internet? This course will provide the learner with a comprehensive overview of the effects the Internet has on marketing a particular brand. Beginning with a brief review of the basics of branding, the learner will then move on to explore...
Introduction to IT Project Management
Product Price:- $ 99.00 USD
Language:- English Overview/Description Do you want to increase your effectiveness as a leader in project management? Are you unsure of the key skills needed for managing an information technology (IT) project? As you proceed through this “Introduction to IT Project Management” course in the “Project Management for IT Professionals” series,...
Introduction to Internal Auditing
Product Price:- $ 99.00 USD
Language:- English Overview/Description Surprises can be very costly to a company. Developing in-house strategies to ensure that internal processes are being followed and quality expectations are being met is a powerful tool for avoiding surprises. This course, Introduction to Internal Auditing, will introduce you to internal auditing strategies and techniques that...
Introduction to Hypothesis Testing and Testing for Means in Six Sigma
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionThe Analyze phase in Six Sigma closely examines the many process inputs identified in the Measure phase to determine if they are related to outputs, and if a relationship does exist, if it is statistically significant. An important tool for this analysis is hypothesis testing. Hypothesis testing uses statistical analysis to determine...
Introduction to External Auditing
Product Price:- $ 99.00 USD
Language:- English Overview/Description Do you know what external auditing is and why it’s important? Do you know that external auditors are subject to some of the most stringent legal responsibilities of any profession? This course will introduce you to the terminology, concepts, strategies, and techniques to promote effective and efficient auditing practices....
Introduction to Green Business and Sustainability
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionWhile the concepts of green business and sustainable enterprise are not new, they are becoming increasingly vital in today’s business climate. Natural resources are being depleted at previously unheard of levels, organizations are faced with new challenges in resource and waste management, and consumers are becoming more...
Introduction to Brand Management
Product Price:- $ 99.00 USD
Language:- English Overview/Description There are three ingredients every company needs for branding success: a brand manager, a brand, and the consumer. But how do these ingredients relate and what are they comprised of that makes them so important? This course will demonstrate how each ingredient reacts to the other in order to create a valuable, long-lasting brand....
Introduction to Auditing
Product Price:- $ 99.00 USD
Language:- English Overview/Description Have you noticed that auditing is becoming an increasingly important business function? First and foremost, auditing is a way in which clients and businesses in a global marketplace are able to ensure quality, consistency, efficiency and reliable financial reports. This course will familiarize you with the basic terminologies,...
Introduction to Advanced Finance
Product Price:- $ 99.00 USD
Language:- English Overview/Description Don’t be intimidated by corporate finance and choosing appropriate investment projects. If you are a corporate manager faced with choosing between different investment projects, this course will be helpful. You will review Time Value of Money concepts, and learn how to choose corporate projects using accounting models and...
Interpersonal Skills on the Fast Track
Product Price:- $ 99.00 USD
Language:- English Overview/Description You’re not alone in the race, so you’d better learn how to work with others if you want to put your career on the fast track. You have to learn how to establish rapport in order to build and maintain a network of contacts. This network will help you to build effective teams to accomplish the career tasks ahead. And...
Interviewing Effectively
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionThe employment interview is at the heart of the recruitment process for most organizations, and successful interviews don’t just happen. They are the result of careful planning and preparation. Interviews are time consuming, and although you will not want to skimp on them, you have to use the available time as efficiently...
Interpersonal Communications: The Process
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionIt is almost impossible to be productive in today’s business environment without being an effective communicator. This is particularly true if achievement of your goals depends on your ability to influence others. You need to be able to communicate your ideas, instructions, thoughts, and feelings accurately. This is not...
International Finance
Product Price:- $ 99.00 USD
Language:- English Overview/Description Perhaps you have wondered how one can successfully navigate the maze of options and opportunities offered by the international financial markets. Are there ways to maximize profits while effectively minimizing risk when it comes to dealing on the global level? This course will demonstrate why you would want to transform your...
International Communications Simulation
Product Price:- $ 99.00 USD
Language:- English Overview/Description In this simulation, you will be employed as a Divisional Merchandise Manager (DMM) of home audio and video electronics for Everson and Macombre, the parent company of two thriving retail chains—one a department store, the other a members-only warehouse for bulk goods and specialty products. In your role as DMM, you will oversee...
Internal Customer Service: Conflict and Complaints Simulation
Product Price:- $ 99.00 USD
Language:- English Overview/Description Complaints are an inherent part of customer service, and this is especially true of internal customer service. No matter the level of vigilance, problems will arise, and when they do, they must be greeted with quick and effective responses to ensure that business can proceed. The Internal Customer Service: Conflict and Complaints...
Internal Consulting Skills
Product Price:- $ 99.00 USD
Language:- English Overview/Description What skills do you need to be a successful internal consultant? What skills do you have already, and which should you develop further? This course gives you the opportunity to review your existing abilities and ways of improving your current performance. Internal consulting is not only about your specialist or technical knowledge....
Intellectual Property and Proprietary Rights
Product Price:- $ 99.00 USD
Language:- English Overview/Description Management is often confronted with the responsibility of keeping an organization’s intellectual property, such as copyrighted brands or trade secrets, confidential, while still communicating the organization’s identity or ideas to internal and external customers. But how does management perform this function effectively...
Integrating Change in Your Organization
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionThe business world is constantly moving, so you can never rest on your laurels. For the change process to be effective, you must incorporate the changes that you have made and, at the same time, create structures and mechanisms that are flexible enough to allow ongoing change when necessary. To do this, you need to develop committed...
Integrated Project Execution, Monitoring, and Control
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionMost projects experience problems and unforeseen events that pose a threat to successful completion. Thankfully there are many proven project management processes designed to direct, monitor, and control project work. For example, project baselines for schedule, cost, scope, and quality give the project manager firm foundation...
Integrated Project Change Control and Close
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionChange is inevitable. Environmental, technological, legislative, and economical changes can have an immeasurable impact on individuals and organizations. In addition to these changes, a project environment could see change requests for additional features and functions from stakeholders. As a project manager, having the ability...
Integrated Initiation and Planning
Product Price:- $ 99.00 USD
Language:- English Overview/DescriptionCollaboration, coordination, and consolidation are terms to describe integration. Project Integration Management is the knowledge area that coordinates with various process groups to ensure that each project is managed in a unified and consolidated way. The intention is to have processes interact smoothly. In this course, learners...
