As the business principle goes, you don’t have to jostle with the competition for a specific piece of the pie. It’s a good thing that the meaning of Web 2.0 is still all-encompassing and vague. In fact, the idea of “participation, collaboration and moderation” can take many forms. If you look back history, bulletin boards are one form, online forums are another, online multiplayer games, content management systems (e.g. Wikis, Joomla), dating sites and classifieds as well. If not for features that enable multiple users to create their own space within a website via registering accounts or at least leave a message (like a comment in a blog), the communication culture would have been one-way (from the webmaster to the visitors) and remain stuck in 1.0.
Why would a webmaster WANT to go Web 2.0? We learned that social networkers want to expand their personal network of online friends. On the other hand, the webmaster desires to build up a core group of active participants who unconsciously help to sustain the ‘liveliness’ and therefore the longevity of the website and its agenda or interests while the overall database of users expand. In this manner, a lot of the effort that goes into building the database (or list) becomes very much hands-off for the webmaster. There’s leverage. This is also where moderation comes in. The role of the webmaster naturally becomes that of the moderator, whose job is to maintain some semblance of order (but not to the point of creating a restrictive environment) and general site maintenance. It gets better when the webmaster can promote participants into moderators themselves, and more and more s/he becomes the “silent puppetmaster” behind the scene without doing much. It may not be easy, but the whole mindset of being a moderator is to gain confidence in just “letting it be” and letting his/her site runs by itself.