These materials were designed by Phil Clothier to complete a Cost of Limiting Values (Cost of Fear) survey.
Cost Analysis Survey
The Cost Analysis survey is designed to get a feeling for the size of financial loss that the potentially limiting values are placing on an organization. This is particularly effective when members of a group do not think that the PLV’s have any significant meaning. Doing a bottom line analysis often gets their attention.
This research into the cost of PLV’s was initiated from a comment by the Chief Finance Officer at a CTT results presentation. “So we have a poor culture and our people are unhappy, but that doesn’t cost us money, does it?”
NOTE: This is not a scientific survey. The intention is to establish the magnitude of the problem; not an exact number. Is this a $3 or a $3,000,000 problem? This type of survey is instrumental in determining which of the PLV’s need to be addressed first. Although a PLV may score at the top of the list, it may not be impacting the bottom line to any notable degree.
INSTRUCTIONS
- Create a customised Potentially Limiting Values (PLV) Survey sheet based on the sample attached. List the PLV’s found in the overall and demographic group plots on this document. You will find the short suggested definitions of the PLVs in the Values Assessment Report. These are not fully inclusive definitions. They are designed to trigger thinking about how the PLVs may be manifesting in the organization and the harm they cause.
- Ask the assessment respondents to complete the PLV survey. The greater the number of people; the more accurate the result.
- Instruct participants to cross out any values that do not affect them in financial terms.
Complete the Excel spreadsheet “Limiting Values Quick Scan” by filling in the yellow boxes to calculate the potential losses. You will need to get the following data from the company before carrying out this calculation:
The survey form with instructions
The 2007 version of the spreadsheet
Setting up and using
The CTT Cost of Limiting Values Quick Scan
